Privacy Policy

Effective Date: 1/1/2022 Last Updated: 5/3/2024 1. Introduction KoolUncle SL (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with our business operations, services, and website. This policy applies to personal information collected from clients, business contacts, website visitors, and individuals whose information we may access in the course of providing professional services. 2. Types of Personal Data We Collect Depending on the nature of our interactions, we may collect or process the following categories of personal data: Contact information: name, email address, phone number, job title, organization Business information: professional details provided in the context of services or communications Technical information: IP address, browser type, device information, and usage data collected through our website Client-provided data: personal information provided to us by clients as part of service delivery, where applicable We do not intentionally collect sensitive personal data unless required to provide contracted services. 3. Purpose of Processing Personal data is collected and processed for the following purposes: Providing and managing professional services Communicating with clients, partners, and business contacts Responding to inquiries and requests Operating and improving our website Meeting legal, regulatory, and contractual obligations Protecting the security of our systems and services Personal data is processed only to the extent necessary for these purposes. 4. Data Sharing and Disclosure We may share personal data with: Service providers and vendors that support our operations (e.g., cloud hosting, IT services), subject to confidentiality and security obligations Clients, where required to deliver contracted services Legal or regulatory authorities, where required by law or legal process We do not sell personal information. Where third parties process personal data on our behalf, they are required to protect the data and use it only for authorized purposes. 5. Data Retention Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, or contractual requirements. Retention periods vary depending on the type of data and applicable obligations. When personal data is no longer required, it is securely deleted or destroyed in accordance with our data retention and destruction practices. 6. Data Security We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Security measures may include access controls, encryption, monitoring, and reliance on reputable cloud and service providers with appropriate security controls. 7. Individual Rights Depending on applicable law, individuals may have rights regarding their personal data, which may include the right to: Access personal data Request correction of inaccurate data Request deletion of personal data Object to or restrict certain processing activities Requests to exercise these rights will be evaluated and responded to in accordance with applicable legal requirements. 8. International Data Transfers Personal data may be accessed or processed in locations outside the country of collection, including by authorized personnel or service providers. Appropriate safeguards are implemented where required to protect personal data in accordance with applicable laws. 9. Contact Information Questions or requests regarding this Privacy Policy or our data practices may be directed to: Privacy Contact: [Title or Role, e.g., Privacy Contact / Security Contact] [Company Name] [Email Address] 10. Updates to This Policy This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business operations, or data practices. Updates will be posted on this page with a revised effective date.